How to send

To send in your phone for repair please follow the simple instructions below.

Step 1

* Back up all data on your handset
* Remove your SIM card and memory card
* Only send the charger if the fault is charging related
 
Step 2

* Use the FAULT ANALYSER and follow through to the appropriate FAULT FORM
* Fill out the form and we will send a quotation/receipt to your email address
* Print off the receipt and include it with the phone
 
Step 3

* Package your phone securely and send it to Fonezone (with quotation/receipt)
* Please only send phones via recorded delivery as we can not be held
responsible for lost or damaged phones
 
Step 4

* After repair, we will contact you to arrange payment
* Once payment has been received your phone will be returned via recorded delivery

ACCESSORIES

Phone Chargers
Memory Cards
Crystal Cases
Synthetic Cases
Bluetooth Headsets
Original Facias
Batteries
Cables
Spare Parts